Licensing & Compliance

Allied Control Security operates as a licensed private security company in the State of Texas. We comply with all applicable state and federal laws governing the private security industry, including Chapter 1702 of the Texas Occupations Code (Private Security) and the regulations of the Texas Department of Public Safety, Private Security Bureau (PSB).

Texas Department of Public Safety

• Agency license: Texas DPS License #B30926001
• License type: Class B — Security Services Contractor
• Issuing authority: Texas Department of Public Safety — Private Security Bureau
• Regulator address: Texas DPS, Regulatory Services Division, PO Box 4087, Austin, TX 78773
• Regulator contact: dps.texas.gov/section/private-security

Officer credentialing

Every officer assigned by Allied Control has, at minimum:

• A current, valid Texas DPS-issued security officer (Level II) commission, or armed security officer (Level III) commission for armed posts.
• Completed background check and fingerprinting through the Texas DPS.
• Completion of de-escalation, first aid / CPR / AED, and site-specific training.
• Ongoing continuing education and quarterly performance review.

Insurance

We maintain commercial general liability, professional liability (errors & omissions), auto, and workers' compensation insurance meeting or exceeding the limits required by Texas law and by individual client agreements. Certificates of insurance are available upon request.

Equal employment opportunity

Allied Control is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, genetic information, veteran status, or any other basis protected by federal, state, or local law.

Use of force & body-worn cameras

Our officers operate under written use-of-force policies grounded in the principles of necessity, proportionality, and de-escalation. Body-worn camera deployment is governed by Texas Occupations Code § 1701.655 (where applicable), client agreements, and our internal privacy protocols.

Reporting complaints

Complaints regarding our officers or services may be submitted to acs@alliedcontrolsecurity.com or by mail to Allied Control Security, Attn: Compliance, P.O. Box 190334, Dallas, TX 75219. Complaints involving licensed personnel may also be filed with the Texas DPS Private Security Bureau at the address above.

Records retention

We maintain records of officer assignments, incident reports, patrol logs, and training in accordance with Texas DPS recordkeeping requirements and our client agreements.